Integrate and streamline your business

CRM is more than just software or a set of processes — it’s a business culture solidly focussed on winning  and keeping the right customers. SageCRM together with Marda Associates S-Link integration solution builds value for your business by opening up vital communication channels, creating a common client-focused knowledge-base to better serve your clients and integrating your front and back office systems.

By integrating your marketing, sales and customer service functions with your back office finance system, Sage CRM makes it easier for everyone inside your company to work together and share critical information. An effective integrated SageCRM system empowers your customers and prospects to do business with you.

Why CRM? CRM is about understanding the buying habits and preferences of your customers and prospects so you can:

• Build and strengthen customer relationships to keep them coming back.
• Provide value-added services that are difficult for competitors to duplicate.
• Improve your product development and service delivery processes.
• Increase your staffs awareness of customers needs
• Reduce customer frustration by not asking the same questions over and over.